Online Help Center
Supported Web Browsers
Learn More About Supported Web Browser Details to Help You With Problems Logging In, Viewing Statements, Viewing Bill Payer, Pop-Up Errors, Browser Downloads, and More.
Supported Web Browser DetailsOnline Banking Enrollment : About Enrollment
- New to Online Banking?
- Forgot your password?
- Need assistance logging in?
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For members who have never used SCCU's Online Banking in the past.
Bill Payer : About Bill Payer
- Bill Pay FAQs
- Bill Payer Help Videos
- Using SCCU's Upgraded Bill Payer
- Bill Payer Upgrade Frequently Asked Questions
Daily Balance Alert Video : About Daily Balnce Alert
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For members who would like to set up a Free Daily Balance Alert.
External Account Transfer : About External Account Transfers
- External Account Transfers
- External Account Transfers Guide
- External Account Transfers FAQs
- External Transfers Limits & Fees
Family Banking
- Family Banking
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View Family Banking Demonstration
For members who have joint accounts, or desire to grant online account access to a trusted person. Each joint account owner and trusted person should use a username and password specific only to them. In addition, each Online Banking user is required to setup and use Identity Verification questions specific only to them.
Online Security Information : About Your Secure Connection
- Online Banking Security
- Identity Verification
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- Cookies Information (Why does SCCU use them)
- Clearing cookies in Internet Explorer
- Enabling Cookies (All browsers)
For all members. Helpful information about Identity Verification and how to setup Identity Verification security questions (required for each user of Online Banking).
Financial Software : What personal finance software is supported?
- Microsoft Money® (All versions)
- Quicken 2004 or older (Not compatible with newer versions)
Account information should be downloaded in Online Banking and imported into your financial software.
