SCCU is committed to the continued professional growth and development of all employees and provides the following career development opportunities:

The Educational Assistance Program
As evidence of its commitment to academic achievement and professional development, SCCU assists employees with the cost of either undergraduate or graduate degrees offered at an accredited college or university. Degree programs must be applicable to the financial services industry. SCCU will reimburse employees for approved educational expenses up to a maximum of $5,250 per plan year based on the individual grade received for each course successfully completed. This generous benefit is available to new and current employees without any waiting period to enroll!

Online/E-Learning professional development courses
SCCU offers all employees career development through convenient online courses as a part of our E-Learning System. Topics include business, leadership and credit union related coursework.

Product and Technical Training:
SCCU has developed the most comprehensive training program in the industry for new Branch Member Service Specialists (MSS).  The program content includes teller platform and systems training, sales and cross selling, customer service, product knowledge, on-the-job training, and homework.  The 12-week program has been designed to equip individuals with some previous customer service experience to be able to meet the needs of our members in a branch environment.  The Telephone Sales Representative training gives new employees the opportunity to learn the products and techniques of phone sales while steadily building their capacity to respond to increasing numbers of calls.  The SCCU Training Staff all have served as Member Service Specialists or Call Center Associates prior to moving into the Training function.

Individual Career Development Assessments
SCCU can help employees choose the most effective career path through individual career development and coaching.

Certification Programs
SCCU has designed programs for individuals who are motivated to continually grow in their field to complete a course of study which will earn them a certification.  The Certification programs are rigorous, self-paced curriculum that incorporates both active classroom and convenient E-Learning opportunities. The flexible, comprehensive business and credit union curriculum allows participants to effectively balance work, family and professional development.