Online Banking Alerts
SCCU Mobile, our new mobile banking service, is NOW AVAILABLE! SCCU Mobile is a free, safe, and secure way to access and manage your accounts on the go, plus take advantage of our enhanced Mobile Alerts! Learn more about SCCU Mobile.
Important Notice to Current Online Banking Alerts Users: On April 12, 2013, SCCU's Online Banking Alerts will be upgraded with the following changes.
Alert Message Text Changes: Online Banking Alert messages will be upgraded to provide information in a more concise and easier to read format. For example, our popular Daily Balance Alert will now look like the message on the bottom right when it arrives to your email or phone:
DAILY BALANCE ALERT Previous Message New Message Subject: SCCU Daily Balance Alert
Dear JOHN S,
As of 7:00 AM
Your current account balance for SHARE SAVINGS ACCT. ****111-00 is $0.00.
Your current account balance for FREE CHECKING ****111-90 is $0.00.
We are sending this Online Banking alert at your request. To change your alert preferences, login to www.sccu.com and click on the 'Alerts' tab.
Thanks for using SCCU Online Banking.
Subject: SCCU Daily Balance
Current Balance as of 7:00am:
SHARE SAVINGS ACCT. **11-00 $0.00
FREE CHECKING **11-90 $0.00
Transaction Alert Changes: If you have an Online Banking Transaction Alert set up, you will see some minor changes to the way the transaction is described in the alert. For example, an alert for "Card Purchase with PIN" will now show as simply "Card Purchase" in your alert message. Below is a list of the Transaction Alert types that will be available after this update:
- ATM Deposit
- ATM Withdrawal
- Card Purchase
- Check (Electronic or Paper)
- Commercial Deposit
- Direct Deposit
- Payroll Allocation
Your existing Online Banking Alerts will be upgraded automatically to the enhanced service, so no action is necessary on your part. You will begin to see the upgraded Alerts messages beginning on April 13, 2013.
Alerts are sent to your email or cell phone* (via text message), based on your alert preferences. For your protection, only the last three numbers of your account number along with the suffix will be displayed in the alert message.
If you have alerts set up on multiple accounts, you will receive one email containing all your balances - not multiple messages to clutter your inbox!
To set up an alert, log on to Online Banking, select the "Alerts" tab, and follow the step-by-step instructions.
Daily Balance Alert - Receive a message each morning showing the balance for any account.You’ll always know the balance for your checking, credit card, savings, or any account you choose.
- Balance Limit Alert - Receive an alert when your balance goes above or below the amount you have specified. Balance Alerts are sent each morning at 8:00 am. If you have alerts set up on multiple accounts, you will receive a message for each account.
- Message Alert - Receive an alert when a secure message is waiting for you in Online Banking. Message Alerts are sent hourly throughout the business day.
Transaction Alert - Using a Transaction Alert will help you keep track of charges against your account, and can be particularly helpful in keeping an eye on purchases with cards held on a joint account, or purchases on a youth credit card. No more surprises at statement time!
Receive a message when a specific transaction has taken place, such as:
You may define a dollar amount that will trigger a Transaction Alert. Transaction alerts are sent hourly throughout the business day.
To send alerts to your cell phone or pager, your device must be capable of receiving text messages. We have put together a list of major providers for your convenience. If your provider is not on this list, you will need to contact them for instructions on emailing to your device.
*Alert length. Some cell phones may have their text message length limited (by service provider or phone manufacturer). In most cases this results in the alerts being split into multiple part messages. If you are having issues receiving the entire alert message, please check with your cell phone provider to determine how they handle character length in text messages. Standard text messaging rates from your provider apply.