Text Message Scam
NOTICE: It has been brought to our attention that a fraudulent TEXT MESSAGE is being circulated via cell phone. In this "smishing" scam, members receive a text message via cell phone warning that their SCCU account has been locked. It then tells members they need to call a certain phone number to reactivate the account. Unsuspecting members who dial the number provided in the text message will be taken to an automated voice mail box that prompts them to key in their credit or debit card number, expiration date and PIN to verify their information.
THIS TEXT MESSAGE DID NOT ORIGINATE FROM SCCU. DO NOT CALL THE NUMBER IN THE TEXT MESSAGE.
Space Coast Credit Union will never contact you in regards to your account status in this manner.
If you receive such a text message, please contact your cell phone service provider immediately to alert them of the fraud attempt, and discuss recommendations for handling scam text messages.
Examples of the fraudulent text messages are below. The message may come from an email address ending in sbcglobal.net.
Account temporarily locked due to suspicious activity on your account. Your visa debit card has been temporarily locked. To unlock please call security department 954-271-1400. (SCCU) Space Coast Credit Union notice. Account locked. Activation phone (800)945-0391 toll free. CB:945-0391. (SCCU) Space Coast Credit Unit notice. Account locked. Activation phone 801-804-7139.
If you ever have a question concerning your account or credit/debit card, contact SCCU directly at 800-447-7228 (which is also the telephone number on the back of your credit/debit card).
Please remember that Space Coast Credit Union, the NCUA, CUNA, CUNA Mutual, or any other organization pertaining to credit unions, DOES NOT e-mail, text message, or telephone our members asking for personal information such as complete social security numbers, account numbers, dates of birth, etc.