Space Coast Credit Union

Charles V

5/14/2009 11:26 PM

4 Stars

Everone was Very friendly and helpful

Gary J

4/23/2009 5:17 PM

4 Stars

Was not at all happy that my funds were held for 10 business days. In the electronic age, this is unacceptable. Better explanations as to what was required to open account. Then when I recieved my debit card and called to activate it, the person told me it already was! I knew that was impossible, but they insisted. Then when I tried to use it, it kept getting denied. I then call customer service and they activated it online and it worked. This caused a great deal of fristration on my part.

Robyn G

4/23/2009 3:57 PM

4 Stars

We were not informed that both my husband and i had to be present to sign the signature cards. I signed the card at account opening and later my husband went to sign. That is when we found out we both had to be present even though I had already signed the card. Also, no one ever asked me who the friend or relative was who referred me. I am going to follow up with this matter because it is my understanding that he should receive a $25 award. Also, checks were not ordered at the time I set up my account despite me telling the agent that we needed them. I had to call to request them about 2 weeks later.

Deniz R

11/20/2008 3:46 AM

4 Stars

I wanted to open an account with a local bank. I was very happy with how friendly and helpful the people at the local bank office were...

Luis Z

1/2/2008 5:48 PM

5 Stars

Great personnel

Rochelle A

12/14/2007 3:58 PM

5 Stars

Setting up my account was very impersonal and rather disconcerting. When you are in the credit union in person, it's very impersonal to be sent to a bank of phones to provide very personal information. Further, that those phones are not enclosed and EVERYONE in the bank can hear your conversation, it is a very poor approach, especially if this is the customer's first interaction with the credit union. In today's age of identity theft, I'm very surprised that you make your customers provide their social security number, etc. in this fashion.

Esther L

12/11/2007 3:34 PM

5 Stars

Every worker is very polite and makes you feel very comfortable as soon as you walk in the door.

Anna R

12/11/2007 11:37 AM

5 Stars

As a member I have never had any "problem" not be resolved quickly and efficiently! Unlike dealing with a bank I feel like I am the president of the Credit Union and get the respect and courtesy that should be afforded to everyone. Keep up the great work and I continue to look forward to a wonderful experience.

donald s

12/10/2007 7:09 PM

5 Stars

i feel space coast is a great place to bank the people there are always friendly and willing to help would recommend space coast to all

Joseph C

12/10/2007 5:42 PM

5 Stars

In general all associoates are a pleasure to work with.

rick d

12/10/2007 2:59 PM

5 Stars

everything works fine.

Jeff V.

12/10/2007 2:22 PM

5 Stars

Very satisfied, have been for a very long time.

Morgan P

12/10/2007 1:47 PM

5 Stars

The ladies in the Miracle MIle office and the most friendly, helpful and courteous!

LYDIA R

12/9/2007 5:02 PM

5 Stars

SPACE COAST MAKES MANY SERVICES EASY .

Linda M

12/9/2007 5:09 AM

5 Stars

SCCU is tops in my book. Their service is fast and friendly. It feels like family and the checking and visa check cards are a great asset to have.

Erik R

12/8/2007 3:55 PM

5 Stars

Higher interest rates

Troy H

12/8/2007 3:52 AM

5 Stars

I really notice and appreciate when SCCU participates and supports community activities throughout Brevard County. Keep up the great work!

Keri R

12/8/2007 2:36 AM

5 Stars

In my opinion SCCU is far better than any other bank i have ever banked with, from customer service to online help and in ANY of the branchs... Everyone has always helped me with what i needed.

Timothy P

12/8/2007 1:07 AM

5 Stars

Have a way to download statements/transactions in a current Quicken format.

Breanna T

12/8/2007 12:37 AM

5 Stars

You guys are great. My e-mails are always replied to in a timely manner and answered correctly. The associates that work with the call 24 are awesome, always very polite and informative.

Doreen W

12/8/2007 12:25 AM

5 Stars

Your banking staff is always friendly and courteous. Very professional.

Eric F

12/7/2007 11:56 PM

5 Stars

All the employees of SCCU a very friendly always providing great costumer service

Nina G

12/7/2007 10:17 PM

5 Stars

Cocoa Beach Branch is great to me!

Jackqulyn G

12/7/2007 9:41 PM

5 Stars

I do have an issue with the manner in which the statements are laid out. They are very hard to read; deciphering which amount goes with which line item is difficult. Either changing the layout, or adding grid-lines to section off each transaction would be extremely helpful.

Marc & Carmen O

12/7/2007 9:37 PM

5 Stars

I have had nothing but good experiences with the member services department. They are always helpful and courteous.